Privacy policy

At KAISER PERFUME, accessible from kaiserperfume.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal data we collect, how it is processed, and your rights under the EU General Data Protection Regulation (GDPR).

Data Controller

The entity responsible for processing your personal data (the “Data Controller”) is:

Company Name: KAISER PERFUME UAB
Registered Address: Kukučių g. 39, LT-51338, Kaunas, Lithuania
Contact Email: info@kaiserperfume.com

What Personal Data We Collect and Why

We collect and process your personal data under the following legal grounds and for the following purposes:

• Order Processing & Fulfillment: When you purchase our fragrances (Cocoon, Erbe, Anna Maria, Esenia, Mono), we collect your name, billing address, shipping address, payment information, email address, and phone number. (Legal basis: Fulfillment of a contract.)
• Customer Support & Regulatory Compliance: If you contact us directly or submit an inquiry via our website, we collect your contact details and message contents to assist you or comply with EU product safety reporting. (Legal basis: Compliance with legal obligations and legitimate interest.)
• Marketing Communications: If you subscribe to our newsletter, we collect your email address to send you updates and promotional offers. (Legal basis: Your explicit consent.)
• Technical Log Files & Cookies: We automatically collect data such as IP addresses, browser types, Internet Service Provider (ISP), date/time stamps, and referring/exit pages to analyze website performance. (Legal basis: Legitimate interest.)

Sharing Your Data (Third-Party Disclosure)

We do not sell or rent your personal data. We only share your data with trusted third parties necessary to operate our business within the EU, including:

• Delivery & Logistics Companies: To ship your perfume bottles to your address inside the EU.
• Payment Gateways: To securely process your credit card or electronic payments.
• Regulatory & Sanitary Authorities: If required by law, data may be shared with EU cosmetic control authorities to comply with safety regulations.

Data Retention Periods

We store your personal data only as long as necessary for the purposes it was collected:

• Standard customer account and order data: Stored for the duration required by Lithuanian accounting and tax laws (typically up to 10 years).
• Marketing data: Stored until you unsubscribe or withdraw your consent.

Your Data Protection Rights (GDPR)

As a resident of the European Economic Area (EEA), you have the following rights regarding your personal information:

• The right to access – You can request copies of your personal data.
• The right to rectification – You can request that we correct any inaccurate information.
• The right to erasure (“Right to be forgotten”) – You can request that we erase your data under certain conditions.
• The right to restrict or object to processing – You can object to or restrict our processing of your data under certain conditions.
• The right to data portability – You can request that we transfer the data we collected to another organization.

To exercise any of these rights, please contact us at our official email address, info@kaiserperfume.com. We will respond within 30 days.

Cookie Policy

Our website uses standard cookies to optimize your browsing experience, remember your shopping cart items, and save website preferences. You can choose to disable cookies through your individual browser options.

Changes to This Privacy Policy

We reserve the right to update this policy to reflect regulatory changes in the EU. Any updates will be published immediately on this page with a revised “Last Updated” date.